Refund Policy
We want you to be 100% satisfied with your investment
Full Refund
100% refund within 7 days of cohort start, no questions asked.
Prorated Refund
After Week 2, prorated refunds available for unforeseen circumstances.
No Refund
No refunds after 50% of the course is completed.
7-Day Money-Back Guarantee
We offer a full refund within 7 days of the cohort start date, no questions asked. Simply email us at refunds@ecoleminds.com with your enrollment ID, and we will process your refund within 5-7 business days.
Prorated Refunds (After Week 2)
If you need to drop out after Week 2 due to unforeseen circumstances (medical emergency, job loss, etc.), we offer prorated refunds based on the remaining course content. Documentation may be required. Contact our support team to discuss your situation.
Non-Refundable Cases
Refunds are not available if: (1) You have completed more than 50% of the course, (2) You have already received your certificate, (3) The refund request is made after the cohort end date, (4) The request is due to a change of mind after significant course progress.
Refund Process
To request a refund, email refunds@ecoleminds.com with your registered email, enrollment ID, and reason for refund. Refunds are processed to the original payment method within 5-7 business days. Razorpay processing fees (2%) are non-refundable.
Course Transfer
Instead of a refund, you may transfer your enrollment to a future cohort at no additional cost. This must be requested before Week 3 of the current cohort.
Questions about refunds?
Contact our support team at refunds@ecoleminds.com or WhatsApp us at +91 98765 43210.